REIMBURSEMENT AND WARRANTY POLICY
In the case of products that are non-tangible irrevocable goods, we do not make refunds after the product is shipped, you have the responsibility to understand before buying it. We ask you to read carefully before buying it. We only make exceptions with this rule when the description does not fit the product. There are some products that could have a guarantee and possibility of reimbursement but this will be specified when buying the product. In such cases the warranty will only cover manufacturing faults and will only be effective when the product has been used correctly. The guarantee does not cover faults or damages caused by improper use. The terms of the guarantee are associated with manufacturing and operation failures under normal conditions of the products and these terms will only be effective if the equipment has been used correctly. This includes:
- According to the technical specifications indicated for each product.
- In environmental conditions according to the specifications indicated by the manufacturer.
- In specific use for the function with which it was designed from the factory.
- In electrical operating conditions in accordance with the specifications and tolerances indicated.
The purchase of the customer can be postponed for the anti-fraud check. It can also be suspended for more time for a more rigorous investigation, to avoid fraudulent transactions.